Questions, answered.

Find guidance on products, customization and the inquiry process. For details about your project, contact us.

1. CustomizationCustomization

3 questions

Can I add my own logo or change the finish?

Available options depend on the product. Check the listed options or contact us to discuss your logo, color and finishing requirements.

What if I need a size that is not listed?

Choose from the available sizes on the product page. For another size, discuss your requirements with us on WhatsApp.

Is a free mockup the same as a physical sample?

No. A mockup is a visual proposal. Physical sample arrangements are discussed separately for your project.

3 questions

Where can I find the minimum order quantity?

Each product page shows its listed MOQ. Contact us to confirm requirements for your selected customization.

How do I request a price?

Choose your products and options, add them to your quote list, and send an inquiry. Prices are quoted privately.

Can I order and pay on the website?

The website is for product browsing and inquiries. Order details and payment arrangements are discussed directly with us.

2 questions

How long will my project take?

Timing depends on the product, quantity and customization. Contact us to discuss the schedule for your project.

Does production time include delivery?

Production and shipping are separate stages. Ask us to clarify both when discussing your project.

2 questions

How can I discuss delivery to my destination?

Share the destination and the products and quantities you are considering so we can discuss shipping arrangements.

What should I do if there is a problem after delivery?

1 question

Can I discuss documentation requirements for my project?

Please tell us the product, intended use, destination market and documents you need so we can discuss the requirements for that specific project.

Tell us about your products, customization ideas or delivery destination. We can discuss the requirements for your project.